About your care, your way

At some point in our lives all of us will receive some kind of health or care services outside of hospital. These community services are provided by a range of organisations, overseen by Bath & North East Somerset Council and NHS Bath and North East Somerset Clinical Commissioning Group (BaNES CCG) working together.  You can learn more about our partnership working here.

It’s important that we hear from as many people as possible because it’s only with your feedback and your vision that we can design services that can help you, and your loved ones, to live healthier and happier lives.

What are ‘community services’?

Community services are health and care services that are delivered in a person’s home or in a nearby local care setting. It’s a very big part of what your local NHS and Council does and it includes:

  • Working with new mums to ensure their child gets the best start in life, including dedicated health visitors
  • Helping children develop to their full potential in their early years, with speech and language therapy
  • Helping people manage their own care and support needs with personal budgets and direct payments
  • Giving specialist care for specific health conditions, such as diabetes nurses
  • Helping people to avoid unnecessary hospital stays with district nurses
  • Supporting people to live independently for as long as possible with the falls prevention team
  • Prolonging independence with voluntary, community and housing-related support through the independent living service
  • Helping people to readjust to daily life following a change in their health or a stay in hospital, such as physiotherapists or reablement services 
  • Giving people the best quality of life at the end of their life through the work of palliative care nurses

This three minute video (produced by The King's Fund) provides a good summary of how we want community services to work in Bath and North East Somerset.