your care, your way was a major review of community health and care services in Bath and North East Somerset carried out between January 2015 and March 2017.

It was a joint review by NHS Bath and North East Somerset Clinical Commissioning Group and Bath & North East Somerset Council to coordinate and improve the wide range of services providing care and support in people's homes and communities.

Following extensive consultation with local people and a rigorous procurement process, Virgin Care became the prime provider of these services on 1 April 2017.  

Find out more

The information on this website documents the four phases of the your care, your way review.

If you are looking for information about the services that Virgin Care are now responsible for then please visit

If you have any questions or concerns following the transfer of services then please get in touch. 


Feeling the difference

Virgin Care was selected as the new prime provider of community health and care services following a rigorous procurement process.

The decision was made by a team of community champions working alongside subject matter experts from the Council and the NHS. Their recommendation was endorsed by the Full Council and CCG Board on 10 November 2016 and the contract began on 1 April 2017.

In this series of five short videos, a selection of champions talk about the difference that Virgin Care's approach will make to the lives of local people.